At The Golden Blade, we strive to provide high-quality online courses to help you achieve your goals. We understand that circumstances may change, and we have outlined our cancellation policy below to ensure transparency and fairness:1. Course Cancellation Requests

• Cancellation requests must be submitted in writing via email to info@upthouse.com or by contacting us at +962799434242.
• Requests must include the course name, your full name, and the email address associated with your purchase.

2. Refund Eligibility

• Within 7 Days of Purchase: If you cancel your enrollment within 7 days of purchase and have not accessed or downloaded course materials, you are eligible for a full refund.
• After 7 Days or Course Access: If the cancellation request is made after 7 days or if you have accessed/downloaded any course materials, no refund will be issued.

3. Non-Refundable Items

• Any courses purchased as part of a bundle or promotional offer are non-refundable.
• Customized or private training sessions are also non-refundable once scheduled.

4. Technical IssuesIf you experience technical issues that prevent you from accessing the course, please contact us immediately at info@upthouse.com. We will work to resolve the issue or offer a refund if the problem cannot be fixed.5. Changes to This PolicyThe Golden Blade reserves the right to modify this cancellation policy at any time. Updates will be posted on our website, and it is your responsibility to review this policy periodically.For further assistance, please feel free to contact our support team at info@upthouse.com or call us at +962799434242.We appreciate your understanding and thank you for choosing The Golden Blade for your learning journey.